The numbers in your comps are telling you something.
Mid-market chains losing 1 in 10 visits year-over-year while e-commerce captures the reorder cycle.
Basket contraction driven by SKU confusion, poor adjacency, and promotional dependency replacing margin.
Four points of gross margin lost in 18 months. Every point is $400K per $10M in revenue.
Traffic enters. Most leaves without transacting. The gap between visits and rings is your strategy problem.
Five chapters.
One clear diagnosis.
The same framework we run on every engagement — adapted from 200+ retail floor audits across grocery, fashion, and big-box. Download the full version.
| Traffic | Basket | Conversion | Margin | Velocity | |
| Grocery | |||||
| Fashion | |||||
| Home / BB | |||||
| Specialty |
Download the Retail Diagnostic Framework
48 pages. No gating except your work email. We send one follow-up.
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They don't theorize.
They walk your floors.
Every consultant on our team has held P&L responsibility inside a retail operation before they ever advised one.

I walked into their flagship at 9 AM on a Tuesday. By noon I had identified four adjacency failures and a planogram that was costing them $2M in annual velocity. The fix was structural, not promotional.

They had 2,400 SKUs in a 6,000 sq ft format. Half were under 0.3 turns per week. Rationalization is not about cutting — it is about making every facing fight for its slot.
Conversion problems are never one thing. It is always a sequence — the wrong category at the entrance, a dead zone at the back wall, checkout friction that bleeds 8% of your baskets. You fix the sequence.
Three formats.
One consistent outcome.
Specific numbers from closed engagements. All figures verified and available for reference calls.
Same-store sales declining 6.2% YoY. Basket erosion, category confusion, and a promo dependency that was burning 3.8pts of gross margin.
Conversion rate flatlined at 17.4% across flagships. Traffic was healthy. The floor layout was killing the transaction.
Tasked with closing 31 underperforming stores without destroying brand equity or comp-store momentum in the remaining portfolio.
Thirty minutes.
A real diagnosis.
Book a 30-minute Store Review call. We will ask four questions about your current comps and tell you exactly where we think the problem lives. No deck. No pitch. Just the diagnosis.